Remember, that you have 14 days to change your mind and return your order.
WE DO NOT ACCEPT ANY PARCELS/SHIPMENTS THAT WE HAVE NOT BEEN NOTIFICATED IN ADVANCE
so first let us know that you're about to return any item or your parcel will be bounced back.
How to return items correctly and effectively?
Let us know via e-mail about your decision.
Download, and print the return form.
You can download the form here.
We do not accept any parcels without prior notification from sender.
Attach printed and filled form to the package and the items you'd like to return.
Remember about cleaning returned products (especially from any hair, fur, coat reimains),
otherwise you can be charged for cleaning.
Ship the package to the address below:
26-910 Magnuszew, Poland
Return will be issued via the bank transfer, to the account from the form you filled after we receive your parcel.
100% refund is possible only when all returned items are clean, with no hair marks.
(we are not responsible for any bank charges).
Text us via our Facebook:
We answer all questions